8/11/2023 0 Comments Ny times delivery problemIf you fail to pick up your parcel within this period, it will be returned to the warehouse, you will then need to speak to Customer Services for a refund. You will be reminded three times within this period to pick up your parcel. You have up to 28 days to collect your parcel from your chosen store. Please note that if you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours. Please ensure you have your order number, unique delivery code (from your order collection email) and a form of ID, if you don't have all three, you will not be able to collect your order. Your parcel can only be collected within your chosen stores opening hours. You will receive a £20 voucher to spend in-store if your order is above £400 (excluding the delivery charges) when you collect your order from your nominated store. The actual delivery charge will be calculated during the checkout process.ĭelivery will take been 3 - 21 Days, Public and Bank Holidays are excluded. Review our Help topics or chat with one of our Customer Care advocates.Below is a list of countries that we currently deliver to, the delivery charge is based on the size and weight of the goods being shipped. If the problem persists, we will work with you and our delivery partners to resolve the issue. Our partners review the complaint information and work with the local carrier to resolve the delivery issue. When you report a delivery issue, the details you provide are sent to our delivery partners. Note: If the options do not describe the delivery problem you experienced, please contact Customer Care. Select the option that best describes what went wrong with your delivery, and which resolution option you prefer (redelivery or credit):.For delivery problems that occurred prior to the last seven days or within the last two weeks, please contact Customer Care. NOTE: You can report delivery problems from the last seven days in your account page. Select the checkbox(es) next to the date(s) when the delivery problem(s) occurred.Select Report an issue next to your Home Delivery subscription in the Your subscriptions section:.Login to your New York Times account and complete the following steps: Other - You experienced another type of delivery problem. Damaged paper - Your newspaper arrived damaged.Missing section - Your newspaper was delivered with missing section(s).
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